I have read and heard various things concerning BionX. Mostly I have heard that they are out of business even though their website was fully functional as far as I know the last time I checked it. However it only looks like it is functional. I checked it just now and found that it is quite deceiving. When I clicked on Finding a Dealer and then clicked on Dealer Map the page would not open. It gave the message “This site can’t be reached”. Wanting to know the truth I made a phone call a few minutes ago. I called and talked to the owner of the BionX dealer I and a couple of my friends were dealing with. I asked him about the status of BionX. He said that they are most definitely totally out of business and will never come back. So those who have a BionX system are out of luck if anything goes wrong with their systems … at least as faras gettng any help from BionX. No parts are available. Batteries are not even available. That is certainly not good news for BionX owners. I understand that there is one or more companies around which have some parts and batteries. And I would not be surprised if more businesses pop up offering some help in the battery dept. even if it is rebuilding one’s current battery. I sure am glad I made the decision to return my BionX system for a full refund when I did. I am really happy with my eZee hub motor system. HERE is an informative article about BionX.
BionX motors, batteries and parts are still available . This company bought out the remaining stock from BionX and is selling it online. Currently batteries are only being shipped to Canada and the United States. Everything else they will ship worldwide … https://www.bx-legacy.com/
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Tadpole Rider 
Thank you Steve for that report. I am going to let the BionX dealer in Scottsdale know because he is under the impression that it’s business as usual.
So…. is BionX feeding you or their dealers a line of BS?!
For Bionix Owners needing battery replacements or service. This guy out of Vancouver has figured our how to bypass the software that prevents you from using after market batteries. You may want to ask him what he is providing as I don’t know if it is a software fix or an equipment fix.
This may be his work number so please be aware of time of day – Pacific Time Zone.
Riley Kettner Cell: 604-830-1403