I have had my eZee hub motor now for over 3 years so I thought I would write a review on it. After my bad experiences with BionX and Golden Motors the eZee motor has been reliable and performed relatively well for me. That is until recently. I am having trouble with it so I have replaced it with a different brand. I bought a Tongsheng crank drive motor which is what I have been considering if ever I were to buy another motor. That being said I did not know about the newest Bafang crankdrive motor that now has a torque sensor. I probably would have bought it instead of the Tongsheng if I had known about it sooner. The trouble I am having with the eZee motor system has nothing to do with the motor as far as I know. Personally I think my controller is acting up. I bought my eZee hub motor conversion kit from Grin Technologies. I have emailed them several times over the 3 years I have had it requesting their help on a few things. They have replied back but they have never really helped me. Overall the eZee motor has been good but I do want to cover the few things which have not been good. The eZee motor does not have built in torque sensing so a separate external torque sensor which mounts in the bottom bracket must be purchased. It is not cheap. And what they don’t tell you is that in order to install it it requires buying a new crankset … also not cheap … meaning this is all getting rather expensive.
I bought the new crankset and paid my LBS to install the torque sensor in the bottom bracket. The torque sensor didn’t work. Grin Technologies then told me that they have had a lot of problems with this particular torque sensor. (It would have been nice if they would have mentioned that upfront and advise against buying it.) They advised me to try a different one which they would send to me at no additional charge. All they asked is that I mail them back the defective one which I had to pay postage on. When I received the new torque sensor I discovered that it required yet a different crankset. My LBS looked but could not find one to order. So for over three years now all I have had is a manual thumb throttle to use. I have not had a torque sensor for pedal assist. All of this mess and expense could have been avoided if only the bicycle industry would standardize the cranksets instead of making various types and sizes.
The rear wheel which the eZee hub motor was laced into did not hold up for me. It cracked open and I had to replace it. This added a lot more expense to my e-trike. I now have a rear wheel which is holding up great. But why doesn’t the supplier of the eZee hub motor provide a rear rim which is better made?
The eZee hub motor requires the older type of rear sprockets known as free wheel. Just recently the free wheel unit has started acting up spinning forward instead of grabbing to propel the trike forward. That’s not good. I went to my LBS and they looked up 9 sprocket free wheel units only to find nothing available like I have now. I would have to sacrifice my lower gearing going from a 34 tooth sprocket to a 30 tooth. My system is just too old and it is hard to find these component parts for it. The industry has gone to 10 and 11 speed. 9 speed has become an antique so to speak. Anyway, they lubricated the free wheel unit and it has been working okay since then. I don’t know for how long though. What I am getting at is it is time to move on. I have the Tongsheng motor kit installed but I am waiting on an extension cable so I can hook up the speed sensor to get it all working. That cable just arrived in yesterday’s mail so I will be installing it today.
Oh, another thing about the eZee hub motor I don’t care for is that in order to change the nylon gear inside the motor the electrical wiring coming out of the motor has to be cut in two to disassemble it to change the nylon gears. Then all those wires need to be reconnected and resealed when reassembling it. I think they made a change in this in the newer model they are manufacturing. They say the nylon gears inside the motor should last about 9000 miles I think. I had over 40,000 miles on the motor so I ordered a new gear and went to change it when I discovered this about having to cut the wires. I didn’t want to get into that. Even though I had several times more than the 9000 miles on the hub motor the nylon gear inside still looked like new so I simply regreased it and put it all back together. It is still sounding and working the same as it always has so I assume the gear has not worn out yet.
The eZee hub motor is a geared reduction motor meaning that is should be very powerful … more so than the 350 watt BionX motor I started out with which was a gearless direct drive unit. For some reason unknown to me I have never been able to get any help from Grin Technologies as to why this motor lacks power (torque on demand). It should easily out perform the BionX but just the opposite is true. From a standstill or low speed up to about 12 mph or so the BionX will easily shoot away from my eZee hub motor. Once I am up to 12 mph or so I start gaining on the BionX and pass it by leaving it far behind. It has good top end … 28 plus mph … but on hills I have to assist it as it just does not have the power to climb hills. My BionX would shoot me up and over if I used the hand throttle.
Well, that is my review. Could I recommend it to others? No, not really. If these issues I have described didn’t exist then yes, I would recommend it. But hey, they do exist and as I have stated I have not been able to get any help to resolve them. It is time to move on. I want to get this Tongsheng working and see how it does. It will be great to have a torque sensor and true pedal assist.
KEEP ON TRIKIN’
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